/* Gestionale Ticket — stile slim/moderno ispirato al mockup "Panze":
   font Poppins con pesi leggeri, gradiente lavanda tenue, card bianche
   arrotondate, bordi sottili, ombre appena accennate, tanta aria. */

:root {
    --primario:       #7C3AED;
    --primario-scuro: #6D28D9;
    --primario-tenue: #F5F1FE;
    --arancio: #F97316;  --arancio-tenue: #FFF4EB;
    --verde:   #16A34A;  --verde-tenue:   #EDFAF2;
    --viola:   #8B5CF6;  --viola-tenue:   #F5F1FE;
    --blu:     #3B82F6;  --blu-tenue:     #EEF4FE;
    --giallo:  #D97706;  --giallo-tenue:  #FEF8EC;
    --rosso:   #DC2626;  --rosso-tenue:   #FDF0F0;
    --grigio:  #8A8FA3;  --grigio-tenue:  #F6F6FA;
    --testo:        #2B2B3F;
    --testo-tenue:  #9094A6;
    --bordo:        #F0EFF6;
    --raggio:       18px;
    --raggio-int:   12px;
    --ombra:        0 4px 20px rgba(109, 40, 217, 0.05);
    --ombra-alta:   0 24px 70px rgba(50, 20, 110, 0.20);
}

* { box-sizing: border-box; }

html { -webkit-font-smoothing: antialiased; text-rendering: optimizeLegibility; }

body {
    margin: 0;
    font-family: 'Poppins', system-ui, -apple-system, 'Segoe UI', sans-serif;
    font-weight: 400;
    color: var(--testo);
    background:
        radial-gradient(1000px 550px at 90% -10%, rgba(196, 181, 253, .20), transparent 60%),
        radial-gradient(800px 500px at -10% 40%, rgba(221, 214, 254, .22), transparent 55%),
        linear-gradient(160deg, #F8F5FF 0%, #FCFBFF 55%, #F5F4FE 100%);
    background-attachment: fixed;
    min-height: 100vh;
    font-size: 12.5px;
    line-height: 1.5;
    letter-spacing: .005em;
}

strong { font-weight: 500; }

.card {
    background: #fff;
    border-radius: var(--raggio);
    box-shadow: var(--ombra);
    padding: 24px;
}

/* ---------- Struttura: topbar orizzontale, tutta la larghezza al contenuto ---------- */
.app { padding: 24px; max-width: 1640px; margin: 0 auto; }
.contenuto { min-width: 0; }

.logo { display: flex; align-items: center; font-size: 17px; font-weight: 600; color: var(--testo); letter-spacing: -.01em; white-space: nowrap; gap: 9px; }
.logo-punto { width: 11px; height: 11px; border-radius: 4px; background: linear-gradient(135deg, var(--primario), #A78BFA); display: inline-block; }
.logo-luce { color: var(--primario); font-weight: 400; margin-left: 5px; }

.topbar {
    display: flex; align-items: center; gap: 22px;
    margin-bottom: 24px; padding: 12px 22px;
    border-radius: var(--raggio);
    position: sticky; top: 12px; z-index: 50;
}
.nav-orizzontale { display: flex; align-items: center; gap: 4px; flex: 1; flex-wrap: wrap; }
.nav-orizzontale a {
    display: inline-flex; align-items: center; gap: 8px;
    padding: 8px 14px; border-radius: 10px;
    color: var(--testo-tenue); text-decoration: none; font-weight: 400; font-size: 13.5px;
    transition: background .15s, color .15s;
    white-space: nowrap;
}
.nav-orizzontale a:hover { background: var(--grigio-tenue); color: var(--testo); }
.nav-orizzontale a.attivo { background: var(--primario-tenue); color: var(--primario); font-weight: 500; }
.nav-icona { width: 17px; height: 17px; flex-shrink: 0; stroke-width: 1.6; }

.topbar-azioni { display: flex; align-items: center; gap: 12px; }
.profilo-link {
    display: flex; align-items: center; gap: 10px;
    text-decoration: none; color: inherit;
    padding: 4px 8px 4px 4px; border-radius: 999px;
    transition: background .15s;
}
.profilo-link:hover, .profilo-link.attivo { background: var(--primario-tenue); }
.avatar {
    width: 38px; height: 38px; border-radius: 50%;
    background: linear-gradient(135deg, var(--primario), #A78BFA);
    color: #fff; font-weight: 500; font-size: 13px;
    display: flex; align-items: center; justify-content: center;
    flex-shrink: 0;
}
.avatar-info { line-height: 1.3; }
.avatar-info strong { display: block; font-size: 13px; font-weight: 500; }
.avatar-info small { color: var(--testo-tenue); font-size: 11.5px; }

/* ---------- Griglie ---------- */
.griglia-principale { display: grid; grid-template-columns: minmax(0, 1fr) 300px; gap: 24px; align-items: start; }
.griglia-admin { display: grid; grid-template-columns: 2fr 1fr; gap: 24px; align-items: start; }
.griglia-statistiche { display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: 20px; }
.grafico-box { position: relative; height: 200px; }
.grafico-box-largo { height: 180px; }
.card-larga { grid-column: 1 / -1; }

.card-statistiche { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 16px; margin-bottom: 24px; }
.stat { position: relative; overflow: hidden; padding: 18px 22px; }
.stat::after {
    content: ''; position: absolute; right: -34px; top: -34px;
    width: 110px; height: 110px; border-radius: 50%;
    background: var(--primario-tenue);
}
.stat-accento-arancio::after { background: var(--arancio-tenue); }
.stat-accento-viola::after   { background: var(--viola-tenue); }
.stat-accento-verde::after   { background: var(--verde-tenue); }
.stat-numero { font-size: 28px; font-weight: 600; letter-spacing: -.02em; position: relative; z-index: 1; line-height: 1.2; }
.stat-etichetta { color: var(--testo-tenue); font-size: 12.5px; font-weight: 400; position: relative; z-index: 1; }

.titolo-sezione { font-size: 15px; font-weight: 500; letter-spacing: -.005em; margin: 0 0 16px; }

/* ---------- Form ---------- */
input[type="text"], input[type="search"], input[type="email"], input[type="password"],
input[type="datetime-local"], select, textarea {
    width: 100%;
    padding: 9px 14px;
    border: 1px solid var(--bordo);
    border-radius: 11px;
    font: inherit;
    font-weight: 400;
    background: #FBFBFE;
    color: var(--testo);
    transition: border-color .15s, background .15s, box-shadow .15s;
}
input:focus, select:focus, textarea:focus {
    outline: none;
    border-color: #C9B8F5;
    background: #fff;
    box-shadow: 0 0 0 4px rgba(124, 58, 237, .07);
}
select { cursor: pointer; }
textarea { resize: vertical; }
label { display: block; font-size: 12px; font-weight: 500; color: var(--testo-tenue); margin-bottom: 12px; }
label input, label select, label textarea { margin-top: 6px; color: var(--testo); }
.form-verticale button { margin-top: 6px; }

.btn {
    display: inline-flex; align-items: center; justify-content: center; gap: 6px;
    padding: 9px 18px;
    border: none; border-radius: 11px;
    font: inherit; font-weight: 500; font-size: 13.5px;
    cursor: pointer; text-decoration: none; text-align: center;
    transition: filter .15s, transform .06s, box-shadow .15s;
    white-space: nowrap;
}
.btn:hover { filter: brightness(1.05); }
.btn:active { transform: scale(.97); }
.btn:disabled { opacity: .55; cursor: default; }
.btn-primario {
    background: linear-gradient(135deg, var(--primario), var(--primario-scuro));
    color: #fff;
    box-shadow: 0 4px 14px rgba(124, 58, 237, .22);
}
.btn-secondario { background: var(--primario-tenue); color: var(--primario); }
.btn-pericolo { background: var(--rosso-tenue); color: var(--rosso); }
.btn-piccolo { padding: 6px 13px; font-size: 12.5px; border-radius: 9px; }
.btn-largo { width: 100%; }

.filtri { display: flex; flex-wrap: wrap; gap: 10px; margin-bottom: 18px; }
.filtri input[type="search"] { flex: 2; min-width: 210px; }
.filtri select { flex: 1; min-width: 150px; width: auto; }

.inline { display: inline-flex; gap: 6px; align-items: center; }
.cella-azioni { white-space: nowrap; }
.cella-azioni input[type="password"] { width: 150px; display: inline-block; }
.riga-pulsanti { display: flex; gap: 10px; flex-wrap: wrap; }

/* ---------- Tabelle ---------- */
.tabella-scroll { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th {
    text-align: left; font-size: 10.5px; font-weight: 500;
    text-transform: uppercase; letter-spacing: .12em;
    color: #B8BCCB; padding: 8px 14px;
    border-bottom: 1px solid var(--bordo);
}
td { padding: 13px 14px; vertical-align: middle; border-bottom: 1px solid var(--bordo); font-weight: 400; }
tbody tr:last-child td { border-bottom: none; }
.vuoto { text-align: center; color: var(--testo-tenue); padding: 36px; }

.riga-ticket { cursor: pointer; }
.riga-ticket td { transition: background .12s; }
.riga-ticket:hover td { background: var(--primario-tenue); }
.riga-ticket td small { display: block; color: var(--testo-tenue); font-size: 11.5px; margin-top: 2px; font-weight: 400; }
.cella-cliente strong { font-weight: 500; }
.cella-cliente small { max-width: 380px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

/* Anzianità: barretta colorata a sinistra della riga */
.riga-ticket.anz-attenzione td:first-child { box-shadow: inset 3px 0 0 #F59E0B; }
.riga-ticket.anz-critica td:first-child    { box-shadow: inset 3px 0 0 var(--rosso); }

/* ---------- Badge ---------- */
.badge {
    display: inline-flex; align-items: center; gap: 6px;
    padding: 4px 11px;
    border-radius: 999px;
    font-size: 11.5px; font-weight: 500;
    white-space: nowrap;
}
.badge::before { content: ''; width: 5px; height: 5px; border-radius: 50%; background: currentColor; }
.badge-cat { background: color-mix(in srgb, var(--cat-colore, var(--viola)) 10%, #fff); color: var(--cat-colore, var(--viola)); }
.badge-cat.da-classificare { background: var(--grigio-tenue); color: var(--grigio); }
.badge-stato { background: color-mix(in srgb, var(--stato-colore, var(--viola)) 12%, #fff); color: var(--stato-colore, var(--viola)); }

.stato-da_gestire { background: var(--arancio-tenue); color: var(--arancio); }
.stato-pending    { background: var(--giallo-tenue); color: var(--giallo); }
.stato-appto_clt  { background: var(--blu-tenue); color: var(--blu); }
.stato-attesa_sys { background: var(--viola-tenue); color: var(--viola); }
.stato-chiuso     { background: var(--verde-tenue); color: var(--verde); }

.prio-normale { background: var(--grigio-tenue); color: var(--grigio); }
.prio-media   { background: var(--giallo-tenue); color: var(--giallo); }
.prio-alta    { background: var(--rosso-tenue); color: var(--rosso); }

.stato-ok { background: var(--verde-tenue); color: var(--verde); }
.stato-no { background: var(--grigio-tenue); color: var(--grigio); }

/* ETA (anzianità) nell'ultima colonna */
.eta.anz-ok         { background: var(--verde-tenue); color: var(--verde); }
.eta.anz-attenzione { background: var(--giallo-tenue); color: var(--giallo); }
.eta.anz-critica    { background: var(--rosso-tenue); color: var(--rosso); }

.testo-tenue { color: var(--testo-tenue); }

/* ---------- Avvisi ---------- */
.avviso { padding: 10px 16px; border-radius: 11px; margin-bottom: 14px; font-size: 13px; font-weight: 400; }
.avviso-errore { background: var(--rosso-tenue); color: var(--rosso); }
.avviso-ok { background: var(--verde-tenue); color: var(--verde); }
.avviso-info { background: var(--blu-tenue); color: #1D4ED8; display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }

/* ---------- Calendario settimanale (sidebar destra) ---------- */
.colonna-calendario { position: sticky; top: 24px; }
.cal-giorno { font-size: 10.5px; font-weight: 500; text-transform: uppercase; letter-spacing: .12em; color: var(--primario); margin: 18px 0 8px; }
.cal-appuntamento {
    display: flex; gap: 12px; align-items: flex-start;
    width: 100%; text-align: left;
    background: #FBFBFE;
    border: 1px solid var(--bordo); border-radius: var(--raggio-int);
    padding: 11px 13px; margin-bottom: 8px;
    cursor: pointer; font: inherit; font-weight: 400;
    transition: border-color .15s, background .15s;
}
.cal-appuntamento:hover { border-color: #C9B8F5; background: var(--primario-tenue); }
.cal-ora {
    font-weight: 500; color: var(--primario); font-size: 12px;
    background: var(--primario-tenue); border-radius: 8px; padding: 3px 8px;
}
.cal-info { min-width: 0; }
.cal-info strong { display: block; font-size: 13px; font-weight: 500; }
.cal-info small { color: var(--testo-tenue); display: block; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-size: 11.5px; }

/* ---------- Modale ---------- */
.modale-overlay {
    position: fixed; inset: 0;
    background: rgba(35, 25, 66, 0.38);
    backdrop-filter: blur(4px);
    display: flex; align-items: center; justify-content: center;
    padding: 2.5vh 2.5vw;
    z-index: 100;
}
.modale {
    width: 100%; height: 100%;
    max-width: 1200px;
    overflow-y: auto;
    position: relative;
    padding: 28px 34px 30px;
    box-shadow: var(--ombra-alta);
}
.modale-chiudi {
    position: absolute; top: 20px; right: 22px;
    background: var(--grigio-tenue); border: none;
    width: 34px; height: 34px; border-radius: 50%;
    font-size: 14px; cursor: pointer; color: var(--testo-tenue);
    transition: background .15s, color .15s;
}
.modale-chiudi:hover { background: var(--rosso-tenue); color: var(--rosso); }

.modale-testata { margin-bottom: 18px; padding-right: 48px; }
.modale-testata-riga { display: flex; align-items: flex-start; gap: 14px; }
.modale-titolo { font-size: 19px; font-weight: 600; letter-spacing: -.01em; margin: 0; flex: 1; line-height: 1.35; }
.modale-badge { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; margin-top: 10px; font-size: 12.5px; }

.pannello {
    background: #FBFBFE;
    border: 1px solid var(--bordo);
    border-radius: var(--raggio-int);
    padding: 18px 22px;
}
.sezione-principale { margin-bottom: 18px; }
.dati-cliente { display: grid; grid-template-columns: 1fr 1fr; gap: 4px 24px; }

.modale-colonne {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 18px;
    align-items: start;
}
.campi-lavorazione { display: grid; grid-template-columns: 1fr 1fr; gap: 2px 16px; }

.dettaglio { margin-bottom: 10px; }
.dettaglio label { margin-bottom: 3px; }
.dettaglio .valore { font-weight: 400; font-size: 13.5px; }
.dettaglio .valore small { display: block; color: var(--testo-tenue); font-weight: 400; font-size: 12px; }
.dettaglio-largo { grid-column: 1 / -1; }
.riassunto {
    background: var(--primario-tenue);
    border-radius: 11px; padding: 12px 16px;
    font-weight: 400; line-height: 1.65;
}

.modale-piede {
    display: flex; justify-content: space-between; align-items: center; gap: 14px;
    margin-top: 20px; padding-top: 18px;
    border-top: 1px solid var(--bordo);
}
.piede-sinistra { display: flex; }
.piede-destra { display: flex; align-items: center; gap: 14px; }

/* Selezione multipla / azioni massive */
.col-check { width: 34px; text-align: center; }
.col-check input { width: 15px; height: 15px; cursor: pointer; accent-color: var(--primario); }
.barra-massiva {
    display: flex; align-items: center; gap: 12px; flex-wrap: wrap;
    background: var(--primario-tenue);
    border-radius: var(--raggio-int);
    padding: 10px 16px; margin-bottom: 14px;
}
.barra-massiva select { width: auto; }
.barra-massiva #massiva-conteggio { font-weight: 500; color: var(--primario); }

/* Griglia form (modifica utente) */
.griglia-form { display: grid; grid-template-columns: 1fr 1fr; gap: 4px 18px; margin-bottom: 8px; }
.checkbox-riga { display: flex; align-items: center; gap: 8px; }
.checkbox-riga input { width: auto; margin: 0; }

.esito { font-size: 13px; font-weight: 500; }
.esito-ok { color: var(--verde); }
.esito-errore { color: var(--rosso); }

.area-risposta { margin-top: 14px; }
.area-risposta textarea { margin: 6px 0 10px; background: #fff; }

.lista-allegati { list-style: none; padding: 0; margin: 12px 0 0; }
.lista-allegati li { padding: 4px 0; }
.lista-allegati a { color: var(--primario); font-weight: 500; text-decoration: none; }
.lista-allegati a:hover { text-decoration: underline; }
.lista-allegati small { color: var(--testo-tenue); }

.email-originale { margin-top: 14px; border-top: 1px dashed #E3E1F0; padding-top: 12px; }
.email-originale summary { cursor: pointer; font-weight: 500; color: var(--primario); font-size: 13px; }
.email-testo { white-space: pre-wrap; font-family: inherit; margin: 12px 0 0; font-size: 13px; color: #4B5065; }
.email-html { margin-top: 12px; overflow-x: auto; font-size: 13px; }
.email-html table { border-collapse: collapse; margin: 10px 0; width: auto; background: #fff; }
.email-html td, .email-html th { border: 1px solid var(--bordo); padding: 6px 10px; }
.email-html tr:nth-child(even) td { background: #FBFBFE; }

.lista-note { display: flex; flex-direction: column; gap: 8px; margin-bottom: 14px; max-height: 300px; overflow-y: auto; }
.nota { background: #fff; border: 1px solid var(--bordo); border-radius: 11px; padding: 10px 14px; }
.nota-automatica { background: var(--blu-tenue); border-color: transparent; }
.nota-testata { display: flex; justify-content: space-between; gap: 10px; font-size: 11.5px; color: var(--testo-tenue); margin-bottom: 3px; }
.nota-testata strong { color: var(--testo); font-weight: 500; }
.nota-testo { font-size: 13px; }
.nota-modificata { font-style: normal; color: #B8BCCB; }
.btn-modifica-nota {
    background: none; border: none; cursor: pointer;
    color: var(--primario); font-size: 13px; padding: 0 2px;
}
.btn-modifica-nota:hover { color: var(--primario-scuro); }
.nota-editor textarea { margin: 6px 0 8px; background: #fff; }
#form-nota textarea { margin-bottom: 10px; background: #fff; }

.blocco-codice {
    background: #2B2B3F; color: #E8E6F5;
    border-radius: 10px; padding: 12px 16px;
    font-family: ui-monospace, 'SF Mono', Menlo, monospace;
    font-size: 12px; overflow-x: auto; white-space: pre-wrap; word-break: break-all;
}

.caricamento { text-align: center; color: var(--testo-tenue); padding: 80px 0; font-weight: 400; }
.nascosto { display: none !important; }
.blocco-scroll { overflow: hidden; }

/* ---------- Login ---------- */
.pagina-login { display: flex; align-items: center; justify-content: center; min-height: 100vh; padding: 20px; }
.login-box { width: 100%; max-width: 400px; padding: 38px; }
.login-logo { font-size: 23px; font-weight: 600; color: var(--testo); text-align: center; letter-spacing: -.01em; }
.login-logo span { color: var(--primario); font-weight: 400; }
.login-sottotitolo { text-align: center; color: var(--testo-tenue); font-size: 13px; margin: 8px 0 26px; }

/* ---------- Responsive ---------- */
@media (max-width: 1150px) {
    .griglia-principale, .griglia-admin { grid-template-columns: 1fr; }
    .colonna-calendario { position: static; }
}
@media (max-width: 820px) {
    .app { padding: 12px; }
    .topbar { flex-wrap: wrap; gap: 10px; position: static; }
    .nav-orizzontale { order: 3; width: 100%; }
    .modale-colonne, .campi-lavorazione, .dati-cliente { grid-template-columns: 1fr; }
    .modale-overlay { padding: 0; }
    .modale { border-radius: 0; max-width: none; }
    .avatar-info { display: none; }
}